I don't know what I need...

If you are unsure about what you need to order, please read through these questions - they may help you decide

Can I use your Barcodes?

Yes, you can. Our barcodes are legal for use in Singapore - they are also legal for use in every other country in the world (this includes the USA, the United Kingdom, Australia & India). They can also be read by almost every scanning machine in the world.

When you buy a barcode from us you will receive a unique EAN-13 number that only you have the legal right to use. There are no future fees, and you can use your barcode for life. You do not have to register your barcode, which means you can begin using it immediately.

When a retailer first receives your product, they put the barcode number into their system, & then enter your product information (name, description, price). After this, when they scan your barcode, your product information appears on their screen.

(Note: We can't guarantee that all retailers in Singapore will accept our barcodes, some retailers may have very specific requirements - however so far there have been no problems with our barcodes in Singapore).

Do I need a Barcode Package?

If you need a barcode with images, then a barcode package is the best option for you. Most people choose to order a barcode package from us. A barcode package will give you a unique barcode number, a guarantee certificate, & barcode images (these will be emailed to you).

The images are the actual barcode picture (vertical black lines & spaces with a number underneath). We email the images in several different formats (.eps, .bmp, .pdf, .jpg & .tiff). Have a look at our sample images. You can then choose the format that works best for you, and insert the barcode picture into the artwork for your packaging. If your packaging has already been printed, you can print the barcode picture onto sticky labels instead.

We will send the images in the standard size (25mm x 37mm). Officially you can safely reduce them to 80% of size (20mm x 30mm) when putting them onto your packaging. If you make them smaller than that it could be too difficult for scanning machines to read.

If you buy a barcode from us, you will receive a unique number that will not expire, & that only you have the legal right to use. You can use your barcode worldwide. It is a one-off purchase and there are no future fees.

I already have a Barcode number - can you give me images for it?

Yes we can, we can give you images for your barcode number (even if you did not purchase it from us). If you want images for a number that was not issued by us, a small setup fee is included in the total price.

Please tell us what your barcode number is in the "instructions to merchant" part of the PayPal transaction form - or else email the number to us.

After we receive your order, we will email the images in several different formats (.eps, .bmp, .pdf, .jpg & .tiff). You can then choose the format that works best for you, and insert the barcode picture into the artwork for your packaging or book/magazine cover.

What do I need for my Book or Magazine?

You'll need to order "ISBN-13 or ISSN-13 images". After your order, please send us an email with your ISBN or ISSN number, because we use the number to create your barcode images. ISBN numbers are for books & ISSN numbers are for magazines.

If you don't have an ISBN or ISSN number yet, you need to get one from the appropriate organisation. Please read our ISBN & ISSN page for more information.

I need more than one Barcode, what should I do?

We offer you a reduced price when you order three or more barcodes at the same time. There is a reduced price for bulk orders of 3, 5, 10 or 20 barcodes (with images & a guarantee certificate). The reduced prices are shown on the Shop page on our website.

If you need more barcodes then this, please email us to find out our reduced prices for larger orders.

How soon will I receive my Barcodes?

After you order your barcodes & images, you will receive them by email usually within the next few hours.

We usually complete orders within 12 hours, but on rare occasions it may take between 1-3 business days. Please email us if you need them as soon as possible.

Our ordering process flowchart takes you through the steps from placing an order to receiving your barcodes.

If you have any questions about your order, or if you need your barcode quickly, please email us.